FAQs

Got a question? Have a browse below for the answer! If you're still scratching your head, feel free to shoot us an email via our contact page.

Hoof Product FAQs

Which Hoof Product is right for me?

We recommend purchasing our Ultimate Hoof Bundle to have everything you'll need on hand for healthy hooves.

Otherwise, the Hoof Hydrator is perfect for hooves that need a little extra hydration or sealing in dry and wet conditions. If your priority is to maintain healthy hooves or reduce weather cracks, then the Hoof Hydrator is the balm for you!

If you are struggling with issues caused by wet and muddy conditions, such as thrush and seedy toe, then the Hoof Beehave should be a staple in your tack box. This is the balm for when hooves need to get back on track or to keep any large cracks or crevices clean while they grow out.

How long will a tin last me?

Hoof Hydrator - one tin with regular use (2-3 times per week) will last one horse approximately 3 months. Typically, we find one tin lasts a horse around 6 months. That's less than the price of a coffee per month!

Hoof Beehave - one tin can last anywhere from 2 to 12 months depending on use, the condition of hooves and the weather conditions your horse is exposed to. One tin is great to have on hand for a couple of horses. For 3 or more horses or those living in persistently wet conditions, then we would recommend the large size. This is far more economical.

How do I get my horse's hoof dry to apply Hoof Beehave?

We have a simple 'How To' blog post on achieving just this! Head on over here.

Is the Hoof Hydrator lick safe?

Yes! Some horses quite like the coconut oil in our Hoof Hydrator and when first applied might lick their hooves. Ensure the tin is stored out of reach as a whole tin may make them unwell.

When do I apply Hoof Beehave?

Ideally prevention is better than a cure. If possible, apply Hoof Beehave prior to wet weather. We understand that this is not always possible, so we recommend applying every 2 to 3 days during wet weather events.

In the case of active hoof funk, such as thrush and seed toe, apply every 2 to 3 days until resolved. Ensure you apply Hoof Beehace to a dry hoof. If symptoms don't improve, consult your veterinarian.

For large cracks and crevices, we recommend applying Hoof Beehave in these every 2 to 5 days, depending on the severity and depth, until completely grown out. Your farrier or trimmer should be able to guide you on how long this will be required.

Buzz Balms FAQs

Can I add to an existing order?

Absolutely, but only before it ships. Once we have fulfilled the order it's likely you can't add to the order.

To add to an order send us an email with your order details and what products you'd like to add. We'll amend the order and a payment request will be sent to your inbox. Once paid we will fulfill the order.

Where are your products made?

We proudly hand make each of our beeswax balms on the same property as our apiary in Queensland, Australia. Our Shampoo Bars are also made locally.

Are you the beekeepers?

Yes! We harvest and use our own beeswax in our balms. When our hives don't meet all our beeswax needs, we source additional wax from other local beekeepers.

For more about us click here.

Pet Product FAQs

Is the Bee Pawsome Paw Balm lick safe?

Yes! Our paw balm is made with food grade oils and beeswax. No fragrances, synthetics or essential oils. If you dog has a few licks it will not harm them.

How do I apply Bee Pawsome?

We suggest applying our paw balm when your dog is at rest, such as enjoying a chew or when they like to have a snooze. This will allow the balm to soak into their paws before they return to running around. Massaging the paw balm into their paws will also help the oils penetrate the paw, soothing any discomfort.